Whatsapp Increased the Required Age for its Customers in Europe

The popular mobile app Whatsapp, a property of Facebook, increased the minimum allowed age of its customers in Europe from 13 to 16 years. The aim is to meet the new requirements for personal data in the European Union that come into effect from the next month.

Whatsapp will require from its European customers to confirm that they are at least 16 years old. This will happen through a message for the new conditions of use for the service and for the Whatsapp private information policy. This policy will be implemented by a new legal entity - Whatsapp Ireland, a limited liability company that will start to work in the coming weeks.

It is unclear how and whether the compliance with the age limit will be checked with the limited amount of data that the service has the right to demand and store.

The parent company, Facebook, which has its own privacy policy, has taken a different approach with regard to teenage children between the ages of 13 and 15. The aim here is also to meet the requirements of the new EU data protection regulation due to come into force. Facebook wants children of this age to designate a parent or guardian to agree to share information about themselves on the social network. Otherwise, they do not get a fully personalized version of the social network.

Among other reported changes from Whatsapp is that consumers will be able to download a summary of their stored by the app data, such as the model and brand of their device, their contacts and groups, and any blocked numbers.

Bilyana Ninova

Bilyana Ninova is a Marketing specialist, content creator and hobby photographer.

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