Prof. Milan Milanov: The entire 112 emergency line could collapse any minute

Yesterday (August 23rd) Minister of Internal Affairs Valentin Radev announced that the public procurement in charge of the 112 emergency line is on hold. He expressed his concern that the current system has turned out to be faulty and now an upgrade is in the talks.

Radev said that he is dealing with a great amount of difficulty, because previous Ministers skipped payments on tech support and that has led to the current situation. He assured that the contract between the firm running the procurement and the MoIA is still in full effect, but there are some issues that need to be solved. The Ministry is also looking for help in other firms, known for running emergency lines.

However, the statistics are quite positive despite the faults in the system. In the past two months there have been over 600,000 calls registered and only 130 addresses have been mistaken. "We've had far more critical situations", Radev added.

Prof. Milan Milanov, head of the clinic for intesive healthcare at "Pirogov", expressed his opinion on the matter. He claims that a major mistake that has been made in the past is the reason for the current crisis. Milanov reckons that the government appointed by the president in 2014 stalled on a contract for 85 Million BGN (48 Million Euro) for emergency healthcare and ambulances. He says that the system could collapse any minute and nobody dares to admit to it.


(Picture taken from: )


Vasil Manev

Vasil Manev is a student in Computer Science and an aspiring columnist, studying in Heidelberg, Germany.

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